FREQUENTLY ASKED QUESTIONS
If you’d like to CHANGE or CANCEL your order.
Please keep in mind that all cancellations must be made within the first 1 hour of your purchase. Please title your email as either “CANCEL ORDER” or “ADDRESS CHANGE” on the subject line. Emails that do not follow this procedure may be overlooked and not addressed. Please send email to: email@example.com
Which COUNTRIES do you SHIP to?
We ship Skinny Time Teas worldwide.
For international orders, we advise that you first check with your county’s Customs Regulations to ensure that they do not have any restrictions on importing tea leaves and herbs or if there is any additional taxes that will be imposed prior to making a purchase.
By purchasing our products you agree that Skinny Time Tea Pty Ltd will not be held responsible for purchases that are rejected by Customs due to import restrictions. Further, any additional taxes that may be added on by customs are not included in our prices. Our belief is that no additional taxes will be placed on small quantities of tea products, however, we cannot guarantee that this is the case worldwide. No reimbursements will be given if the shipment of Skinny Time Tea products is denied entry into your country.
Australia-Standard Shipping is FREE & takes approximately 3-10 business days.
Australia-Express Shipping is $12 & takes approximately 1-5 business days.
International Shipping is $25 AUD & takes approximately 15-25 business days.
*Please note that shipping time frames are only a guide and may differ between countries. Postal delays may occur.
All orders are shipped out within 2 business days if placed before 6pm AEST*.
*Business days are weekdays, excluding weekends and public holidays.
Email us at skinnytimetea.info if you have not received your order within 10 business days if in Australia and 25 days if overseas.
WHAT IS Skinny Time Tea?
Skinny Time Tea is an Australian based tea company. We sell two tea blends-a Detox; sometimes also referred to as a skinny tea, detox tea or a teatox and a Colon Cleanse blend, referred to sometimes as a cleanse tea. Skinny Time Tea products integrate wellness solutions which should be paired with healthy eating, exercise and tea detox/cleanse (teatox) products for optimal results.
Where is Skinny Time Tea located and what CURRENCY is the site in?
Skinny Time Tea Head Office is located in Sydney, Australia, and all currency on the site is AUD (Australian Dollars).
I have a pre-existing medical condition. Are Skinny Time Teas SAFE for me?
For any pre-existing medical condition please consult your medical practitioner before undertaking a detox or a cleanse.
Can I drink Skinny Time Teas whilst PREGNANT or BREASTFEEDING?
We don’t recommend drinking the Detox Tea or Colon Tea blends whilst pregnant or breast feeding. The teas contains natural caffeine in the form of green tea which is not suitable if you are pregnant or breastfeeding.
What does Skinny Time Teas TASTE like?
All our teas are pleasant tasting, very mild and easy to drink. If you would like to alter the taste of our teas, you may do so with natural sweeteners such as honey, maple syrup, lemon or ginger. This will not change the overall effects of the blends.
Does Skinny Time Teas EXPIRE or “go off”?
Tea does not spoil or expire in the sense that it is no longer safe to drink but the fresher the tea the more health benefits and the better it will taste. The best way to extend the shelf life of Skinny Time Tea Detox or Cleanse Tea is to store them in an airtight container.
Can I still eat and EXERCISE normally during the tea detox or cleanse?
Eating a healthy and balanced diet and exercising regularly is essential to promote your health goals.
Are there any SIDE EFFECTS?
Our Detox Tea blend contains NO laxatives, therefore there will be no related side-effects.
Our Colon Cleanse blend DOES contain Senna, a gentle and natural laxative as one of its ingredients which serves to helps to cleanse the intestinal tract. This tea should NOT cause diarrhea if followed correctly. Please discuss the ingredients with a medical practitioner prior to commencing the detox or cleanse if you have any concerns.
Is there any chance of DEHYDRATION?
Our Colon Cleanse tea contains Senna, a natural laxative. In view of this, ensure you stay hydrated throughout your teatox and are getting adequate electrolytes. Dehydration will not help your weight loss or health journey! We highly recommend you use of an electrolyte supplement which can be bought from supermarkets or chemist. Coconut water can also be used as a natural alternative during your teatox.
It is recommended that you have easy access to a bathroom until you know how your body will react to the Skinny Times Tea Colon Cleanse.
Will Skinny Time Teas affect my CONTRACEPTIVE PILL?
Our Detox Tea contains NO laxatives and should not interfere with the contraceptive pill.
The Colon Cleanse Tea DOES contains Senna-a mild laxative, and it could interfere with the absorption of the contraceptive pill if not followed correctly. However, we recommend that the contraceptive pill be taken at least two hours before the Colon Cleanse tea, subject to any recommendation that is provided by your medical practitioner.
Please consult a G.P or medical practitioner if you have any concerns before commencing your detox tea or cleanse tea. If you experience any negative reaction to any Skinny Time Tea product, stop its use immediately and see your medical practitioner.
HOW OFTEN can I do the Detox/Cleanse program?
It is safe to do a Detox or Cleanse as many times as you like, however, have a week break after completing your detox tea or cleanse tea and before commencing your next program.
I have tried other detox teas but they did not work for me, will Skinny Time Teas WORK for ME?
As each person is different the results vary for everyone, therefore we can’t guarantee individual results as there are so many factors involved in weight loss. Detox tea and Cleanses support your weight loss goals but at the end of the day, calories still count!
Can I still EAT my normal DIET during Skinny Time Tea 14 or 28 day plans?
Yes, you can still eat your normal diet although you may not feel as hungry. Some of the herbs used in our Detox Tea and Cleanse Tea blend may have a natural appetite suppressant effect.
Do I need to EXERCISE while drinking Skinny Time Tea Detox/Cleanse?
Whilst Skinny Time Teas detoxifies your body and suppresses appetite, 30 minutes of exercise a day like a brisk walk will definitely assist your weight loss efforts and improve your energy.
Do your products contain Gluten, Vegan, Keto?
Our teas do not contain gluten and Vegan. They are 100% natural! There are no preservatives, additives or dairy used. They are vegan and keto friendly.
What ingredients are in Skinny Time Tea?
Detox Tea blend: Green Tea, Puer Tea, Garcinia Cambogia, Lotus Leaf, Jasmine Flower, Flower of Hyacinth, Dolichos.
Colon Cleanse blend: Senna Leaf, Green Tea, Goji Berries, Dandelion Root, Yerba Mate.
How do I set up a PayPal account?
You can set up a PayPal account for free and it’s a much safer option for online transfers…
PayPal is our preferred method of payment. It is faster as the money goes into our account straight away so that we can begin processing your order.
It is easier. You enter in all the information we need to process your order and then you will receive an automated confirmation email.
Finally, it is safer. All your information (credit card number etc.) is stored safely and encrypted in the PayPal system to the extent that even PayPal officers cannot access your information without your permission.
I don’t have PayPal! Can I pay via credit card or with my online debit card?
Yes, when you either select to ‘Check out with PayPal’ or ‘Place your order’ when paying for your order the below screen will appear.
As indicated by the red arrow if you do not have a PayPal account you can simply enter your credit card or online debit card details into the PayPal screen below and PayPal will process your order.
I don’t have a credit card or online debit card available to me. What else can I do?
Unfortunately, we only offer Strip, Credit Card or PayPal payments. We advise signing up for a quick and free PayPal account. This way you can use this for other items you want to buy online too.
Any PROMOTIONAL or COLLABORATIVE efforts are welcomed.
We fully embrace the SUCCESS STORIES of our customers! Send in your BEFORE/AFTER skinny teatox pictures with a short message or take the photo holding a packet of Skinny Time Tea Detox, and we will give you 20% off your next purchase. It has never been easier!
Become a SKINNY TIME TEA INFLUENCER.
Want to work with us? Are you a social media BLOGGER or INFLUENCER with over 3,000 active followers, or a blog owner with over 10,000 fans? Skinny Time Tea would love you to hear from you.
Need more information?
Feel free to email us at firstname.lastname@example.org if you have any other questions about our detox tea or cleanse.